Doris Luck, RN, Supervisor of Care Coordination
Doris Luck began her career with MedStar Health as a bedside nurse at MedStar Washington Hospital Center. After six years, she redirected her career toward home healthcare to work as an RN care coordinator with MedStar Visiting Nurse Association.
In this role, Doris supervises a team of care coordinators who work with patients to better manage their health conditions and control their symptoms so they can live safely at home.
Doris reviews the medical records of patients who are at high-risk of going back to the hospital after discharge and those with uncontrolled chronic illnesses. She then contacts the patients to discuss their discharge instructions and review their medications with them. She also provides disease management and symptom-control educational consultation to her patients and reviews treatment options with them also In addition, Doris helps patients find needed healthcare resources and services in the community like homecare or medical specialists.
According to Doris, “It’s very gratifying to set a plan for patients to reach their healthcare goals. Ultimately, these plans can help patients maintain their health and keep them out of the hospital.”