Lavita Hines, Clinical Support and Facility Manager
Lavita Hines has worked with MedStar VNA for six years. She started as an Office Assistant and was later promoted to Clinical Support and Facility Manager, overseeing three offices in Maryland and Virginia. In her workplace, Lavita problem solves daily to support her fellow associates to ensure administrative processes run smoothly. She manages facility safety and maintenance, as well as keeps track of patient information and health supplies. In addition, she works closely with patients to communicate and accommodate their needs.
According to Lavita, the most rewarding part of her job is being able to help associates in need and coming up with solutions. She is grateful for the solid relationships she has built with her team and for the positive work culture they have created together.
“I enjoy working with my associates. In the morning, we all smile and give each other greetings and we also greet one another in the afternoon as we continue to work. We have established a good relationship and it’s a great environment to work in!”
During her time with MedStar VNA, her personal goal is to grow as a business communicator and develop professionally in the field of facility management. She also aims to improve the customer service we provide to our patients and their loved ones.