Lisa Deboard, LPN, Supervisor of Community Account Managers
“Try to be the rainbow in someone’s cloud,” a quote by Maya Angelou, is an expression that Lisa Deboard, LPN, integrates into her supervising role as MedStar VNA’s community account manager. Lisa leads a team of individuals who help connect patients with the home healthcare services they need. Her team builds relationships with doctors’ offices, skilled nursing and rehabilitation centers, and other healthcare facilities so that they can help their patients transition from a facility to the comfort of home.
In her 10 years working at MedStar Health, Lisa says she puts a lot of emphasis on building strong relationships with her patients, team members, and the referral sources who trust MedStar VNA to care for their patients. On a typical day, Lisa visits multiple facilities, consults with patients, and communicates with referral sources like case managers or physicians.
According to Lisa, important aspects of her position include helping her team through any obstacle and being a positive, encouraging leader.
“Working with such a diverse group of dedicated and loyal associates makes our company and service unique. My role allows me to see all aspects of patient care by interacting with our patients and my team on a daily basis.”